If you’re eager to get a more detailed explanation of how we generate our ratings, check out our page: How Do We Review Casinos, where we expand on the points covered here. But without further delay, let’s reveal our review process. It’s not all fun and games (although, there’s plenty of that, too!).
The Process Begins: Selecting the Right Casinos
Finding the best crypto casinos is like hunting for treasure in a vast landscape; you have to know exactly where to look. We sift through the vast array of options, putting them to the test with a meticulous process. While it’s not always foolproof, and a few rogue sites may slip through the cracks (we’ll touch on that later), we’ve honed our selection method to a fine art.
The Review Team: Our Experts at Work
Not every hero wears a cape, and not every reviewer is a jack-of-all-trades. Our team of experts, such as Tom and Ron, who are passionate about sports betting, are the ideal candidates to review crypto sportsbooks. On the other hand, Markus and Chris, our crash game aficionados, are the perfect duo for reviewing these types of casinos. While we have our specialties, it’s important for all of us to explore areas we might not be as familiar with so we can maintain true objectivity in our reviews.
Exploring New Crypto Casinos
When it comes to reviewing brand new crypto casinos, we approach the task like detectives on a mission. We dig for all sorts of details, from the launch date to verifying the operator’s information through social media channels. We ensure accuracy and honesty, taking the time to gather all necessary facts.
But we don’t just rely on data—sometimes we’re among the first to explore a new crypto casino. We provide an accurate first impression and work with the operators to help refine any rough edges before the platform officially goes live.
The Review Process: Digging Deep
Once the casinos and reviewers are selected, the real fun begins. Our team dives into the platform, exploring every aspect thoroughly. We examine everything from the launch date, the game developers, and sportsbooks (if applicable), to the overall user experience. After gathering all the necessary information, we provide you with a comprehensive analysis of the platform’s pros and cons.
We also contact the support team to evaluate their responsiveness and how well they handle inquiries, but we’ll dive deeper into that shortly.
Detailed Breakdown: Software, Promotions, and More
We go beyond surface-level assessments. We dive into the software used by the casino, the game developers they collaborate with, and the promotional offers they feature. We review VIP programs, evaluate the overall user experience, and even scrutinize the design and layout of the site.
And yes, we play the games. We’re not here just for business—we’re here to enjoy a wide array of fantastic games that are available right in front of us!
We test the variety of games, from video slots and classic blackjack to crash games, progressive jackpots, and live casino experiences. We also assess the transaction methods to ensure smooth, hassle-free deposits and withdrawals, whether they are made in crypto or fiat currency.
Verification: Checking Casino Legitimacy
We also verify the licensing status of each casino, ensuring they hold valid licenses from reputable regulatory bodies like MGA (Malta), UKGC (United Kingdom), and Curacao’s master license holders, such as Antillephone and Gaming Curacao. We cross-check the certificates on the casino’s website and ensure they are genuine.
The CryptoChipy team is well-versed in the intricacies of global licensing authorities, including the ones mentioned above, and the Kahnawake Gaming Commission. We’re in the process of developing a dedicated section on our website that categorizes casinos by operator and licensor for your convenience.
Customer Support Evaluation: How We Test It
Customer support plays a critical role in your experience. We assess support channels by posing relevant questions and measuring their response times and effectiveness. While sometimes we get quick responses, other times we may need to wait longer. Regardless of the outcome, we ensure to provide you with transparent information about response times and the questions we asked.
Going the Extra Mile: Investigating the Casino’s History
We don’t stop at the current review—we also take a deeper look into the history of the casino. We use tools like the Wayback Machine to explore how the site has evolved over time. For newer sites, there might not be much to investigate, but older casinos often reveal interesting details, such as past promotions, the addition of new payment methods, or major redesigns.
The Follow-Up: Post-Review Updates
Our work doesn’t end when the review is published. We listen to your feedback and ensure we keep our reviews updated with the latest changes. We even maintain a warning list for casinos that fail to meet our high standards. If a casino’s operator provides evidence to prove that their inclusion on this list is unjust, we may remove it. This list is not about penalizing casinos, but about protecting our readers from potential scams, showing our commitment to impartiality.
For casinos that we deem worth recommending, we keep monitoring them for updates and new features. If we discover important changes, we update the review accordingly and share the news through articles and quick news flashes to provide added value to our readers.
And that’s how we work! Hopefully, this has given you a clearer idea of how we conduct our Bitcoin casino ratings. Was it more detailed than you expected? Feel free to reach out via our live chat if you have any questions or if there’s something you’d like us to include in our reviews that we might have missed.